Everything you need to know about sourcing, quality control, customs clearance, and timelines — answered by our team.
We start with a detailed sourcing brief — product specs, target price, quantity, and quality standards. Our China-based team then identifies 3–5 verified factories from our network of 200+ vetted suppliers across Guangzhou, Yiwu, Shenzhen, and Hangzhou. We negotiate directly in Mandarin, request samples, and present you with a comparison report before you commit to any order.
MOQ depends on the product category and factory. For most consumer goods, factories require a minimum of 100–500 units per SKU. However, we can consolidate orders from multiple clients to help smaller buyers meet factory MOQs — a service we call group sourcing. Contact us with your product details and we will advise on realistic MOQ thresholds.
Yes. Our website showcases common categories, but we source virtually any manufactured product from China — from industrial machinery and electronics to fashion accessories and packaging materials. If it is made in China, our team can find a reliable supplier. Simply send us your product specification and we will begin the sourcing process within 48 hours.
We use a milestone-based payment structure. You pay a deposit (typically 30%) to initiate production, and the balance is released only after pre-shipment inspection is passed and shipping documents are verified. We never release full payment to a factory before your goods are confirmed ready. All transactions are documented with receipts and factory invoices provided to you.
Absolutely. Private labelling and OEM/ODM manufacturing are among our most requested services. We coordinate logo printing, custom packaging design, hang tags, and product labelling directly with the factory. We recommend ordering samples of branded packaging before full production to ensure quality meets your expectations. Minimum quantities for custom branding vary by factory but typically start at 200–500 units.
We conduct a Pre-Shipment Inspection (PSI) on every order. Our inspectors visit the factory and check: product dimensions and specifications against your approved sample, workmanship and finish quality, packaging integrity, carton labelling accuracy, and quantity count. We use AQL 2.5 sampling standards and provide a detailed inspection report with photos within 24 hours of the inspection.
If defects exceed the agreed AQL threshold, we immediately halt shipment and issue a Non-Conformance Report (NCR) to the factory. The factory is required to rework or replace defective units at no extra cost before we re-inspect. If the factory refuses or cannot meet the standard, we escalate to contract enforcement and, where necessary, help you pursue a refund or replacement order from an alternative supplier.
Yes, and we strongly encourage it. The more detailed your specification sheet — including materials, tolerances, colour codes (Pantone/RAL), certifications required, and packaging requirements — the more accurately we can brief the factory and inspect against your standards. You can share spec sheets, reference samples, or even video demonstrations of how the product should function.
Yes. For regulated products — electronics, children's toys, food-contact items, textiles — we can arrange testing at accredited third-party labs in China (SGS, Bureau Veritas, Intertek). Lab testing fees are separate from our service fee and depend on the product type and certifications required (CE, RoHS, REACH, NAFDAC, SON, etc.). We advise on which certifications are legally required for your product category in Nigeria.
We work with licensed customs agents at all major Nigerian ports (Apapa, Tin Can, Onne, Kano Dry Port). Our team prepares all required documentation — commercial invoice, packing list, bill of lading/airway bill, Form M, PAAR, and any product-specific permits. We monitor the clearance process and keep you updated at every stage. Customs duties and levies are calculated upfront so there are no surprise costs.
We offer both. Sea freight (FCL — Full Container Load, or LCL — Less than Container Load) is cost-effective for large shipments and typically takes 35–50 days from China to Nigerian ports. Air freight is faster (10–14 days) but significantly more expensive per kilogram — best suited for urgent, high-value, or lightweight goods. We provide a cost comparison for both options so you can make an informed decision.
For standard imports you will need: a valid CAC business registration certificate, Tax Identification Number (TIN), Form M (opened through your bank), and a bank letter of credit or advance payment confirmation. For certain regulated products, additional permits from NAFDAC, SON, or NESREA may be required. We guide you through the exact documentation checklist based on your specific product category.
Yes. Before you commit to an order, we provide a landed cost estimate that includes: factory price, HBR service fee, freight cost, marine insurance, Nigerian import duty (based on HS code), port charges, and last-mile delivery to your warehouse. This gives you a clear picture of your total cost and helps you price your products accurately for the Nigerian market.
Yes. Our logistics service covers the full journey — from the factory gate in China to your warehouse or store in Nigeria. After port clearance, we coordinate haulage to your specified delivery address in Lagos, Abuja, Port Harcourt, Owerri, Kano, or any other city. For bulk deliveries to multiple locations, we can arrange split distribution. Delivery timelines within Nigeria depend on your location and cargo size.
A typical order follows this timeline: Sourcing & supplier selection (3–7 days), sample approval (7–14 days), production (15–45 days depending on product complexity and quantity), pre-shipment inspection (1–2 days), sea freight transit (35–50 days), customs clearance in Nigeria (5–15 days), and last-mile delivery (1–5 days). Total: approximately 10–17 weeks for sea freight orders. Air freight orders can be completed in 5–8 weeks.
Getting started is straightforward. Step 1: Contact us via WhatsApp or our contact form with your product requirements. Step 2: We schedule a free 30-minute consultation to understand your business needs and sourcing goals. Step 3: We send you a sourcing proposal with supplier options, pricing, and timelines. Step 4: You approve the proposal and pay the sourcing deposit. Step 5: We begin supplier engagement and keep you updated throughout the process.
We can accommodate urgent orders in certain circumstances. If the product is in stock at a factory (no production lead time), we can arrange air freight and complete the process in 3–4 weeks. For products requiring production, rush orders may be possible with a premium on factory pricing for expedited production. Contact us with your deadline and we will advise honestly on what is achievable.
You receive a dedicated WhatsApp group for your order where our team posts real-time updates at every milestone: supplier confirmation, production start, production completion, inspection report, shipment booking, vessel departure, arrival at Nigerian port, customs clearance progress, and final delivery confirmation. You also receive formal email reports at key stages with supporting documents and photos.
Still have questions?
Our team responds within 2 hours on WhatsApp, Monday–Saturday.